Training Starbucks staff won’t fix racism – but changing the rules will | Gaby Hinsliff

A day off learning about unconscious bias will have little effect. What will work is allowing anyone to stay in its coffee shops without buying

How long does it take to change someone’s mind?

A lot longer than it takes to read a newspaper article, for a start. A lifetime isn’t enough, in some cases. And that’s why there has been some scepticism about Starbucks’ decision to close thousands of stores to give staff so-called “unconscious bias” training, or sessions in recognising and overcoming the ingrained prejudices most of us don’t even know we have.

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from US news | The Guardian https://ift.tt/2siCIcI